All Remote Support sessions are fully encrypted using Secure Socket Layer (SSL) and government-approved 128-bit Advanced Encryption Standard (AES) encryption combined with RSA public/private key encryption.
Can you recover data from my crashed hard drive?
Yes. We have tools needed to recover your data. We will attempt to recover data via a number of methods including several software based recovery programs. Gotham City Technologies does not have a clean-room environment. If a hard drive needs new parts or needs to be taken apart we refer our customers to an offsite labratory. We have a 95% success rate on data recovery.
Are your technicians certified?
Yes. Our technicians are trained and certified in many different areas of Information Technology.
How can I contact you?
You can contact us several ways. Call us toll free at 877-659-7472, Email: Info@gothamcitytechnologies.com or by Live Chat on our web
What are your hours of operation?
We are open 24/7/365. Onsite visits are limited to 9:00AM till 6:00PM Monday through Saturday. All times are Eastern Standard Time. After hour and emergency visits are available, but different rates will apply. Contact us for rate information.