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Most businesses today rely on Information Technology to remain operational. Some IT issues, however, can take up significant amounts of resources, time, and attention. The objective of Managed IT Services is to provide tech support functions to allow companies to focus on core business activities and keep their operational costs in check.
Gotham City Technologies is a New York Managed IT Service Provider that handles Business IT infrastructure to help boost productivity while reducing operational costs. It is our job to manage, monitor, and troubleshoot the IT systems of our client companies so they won’t have to worry about them.
- 24/7 Live Remote Monitoring
Our team of professionals are available 24/7 to monitor your IT infrastructure and prevent costly network problems from happening.
- Scheduled Network Maintenance and Support
Our services will allow you to budget for IT Support beforehand and avoid unexpected costs.
- Application Server Management and Administration
We will make sure that application servers are used in the best possible way to avoid overprovisioning or insufficient resource availability.
- Remote Helpdesk Support
Our helpdesk services can address your needs in a timely and direct manner via phone, chat, or email.
- Software Updates and Patch Management
We manage software updates expertly to ensure constant availability and protect your system against security breaches and data loss.
- Security Software Administration and Maintenance
We will provide you with anti-virus, anti-spam, and anti-malware solutions to ensure system security.
Our company also provides the following services:
- Network Devices Management
- Our services will allow you to budget for IT Support beforehand and avoid unexpected costs.
- Printer and File Shares Management
- Backup and Disaster Recovery Planning and Administration
- Online Asset Management
- Vendor Management
- Desktop Management