- $2.00 – $12.00
User/group management (add/update/delete), user-based provisioning, device registration, password change, synchronization tools for “on-premises to cloud” directory integration (Azure AD Connect), Single Sign-On (SSO) – 10 apps per user (free tier + Application proxy apps), Security/usage reports – Basic reports, Premium + Basic features:, Group-based access management/provisioning., Self-service password reset for cloud users., SLA 99.9% – Yes
- $7.50 – $72.00
User/Group Management (add/update/delete)/ User-based provisioning, Device registration – Yes, Single Sign-On (SSO) – No Limit (free, Basic tiers +Self-Service App Integration templates), Self-Service Password Change for cloud users – Yes, Connect (Sync engine that extends on-premises directories to Azure Active Directory) – Yes, Security/Usage Reports – Advanced Reports, Premium + Basic Features:, Group-based access management/provisioning.
- $10.25 – $108.00
User/Group Management (add/update/delete)/ User-based provisioning, Device registration., Single Sign-On (SSO) – No Limit (free, Basic tiers +Self-Service App Integration templates), Self-Service Password Change for cloud users., Connect (Sync engine that extends on-premises directories to Azure Active Directory)., Security/Usage Reports – Advanced Reports, Group-based access management/provisioning., Company Branding (Logon Pages/Access Panel customization).
Includes these apps:
- Dynamics 365 for Sales
- Dynamics 365 for Customer Service
- Dynamics 365 for Field Service
- Dynamics 365 for Project Service Automation
+ Microsoft PowerApps and Microsoft Flow
Earn customers for life
Offer world-class customer service that leads to loyalty. Dynamics 365 for Customer Service unifies the way people experience your business—across self-service, peer-to-peer service, and assisted service. Easily set up and manage your customer service tasks from one place by using the Service Management page in Microsoft Dynamics 365. Set up everything related to customer service, like defining parent-child case hierarchy, creating queues, routing rule sets, rule for automatic case creation, service level agreements (SLAs), entitlements, and customer service schedule.
Master the service call
Turn service calls into a strategic advantage with Dynamics 365 for Field Service. It provides everything your teams need—from optimized scheduling to predictive maintenance. Field Service capabilities extend Microsoft Dynamics 365 (online) to provide a complete Field Service management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. Microsoft Dynamics 365 for Field Service helps you:
- Optimize your service schedule with efficient routing, resource skill matching, and reduced travel time.
- Increase first time fix rates and on-time delivery performance.
- Enhance real-time communication and collaboration between customer service, dispatch, field agents, and customers.
Microsoft Dynamics 365 for
Big growth for big businesses
Increase your speed of doing business. The complete ERP tools in Dynamics 365 for Operations provide global scalability and digital intelligence to help you grow at your pace.
Profit from your projects
Run your project-based business more productively and profitably using Dynamics 365 for Project Service Automation. It helps you successfully manage your projects—and satisfy your clients.
Turn relationships into revenue
Sell more, faster with Dynamics 365 for Sales. It brings digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue.
Includes light use of these apps:
Dynamics 365 for Operations
Dynamics 365 for Sales
Dynamics 365 for Customer Service
Dynamics 365 for Field Service
Dynamics 365 for Project Service Automation
+ Microsoft PowerApps with Flow
Includes all the Plan 1 apps + Dynamics 365 for Operations
- Manufacturing and supply chain
- Retail and commerce
- $5.00 – $48.00
Large mailboxes – Each user gets 50 GB of mailbox storage and can send messages up to 150 MB in size., Outlook support – Users can connect supported versions of Outlook to Exchange Online, so they can use the rich client application they already know., Web-based access – For web-client access., Inbox management – Stay focused on the most important messages with Clutter., Shared calendar and contacts., Security – Every mailbox is protected with premier anti-malware and anti-spam protection.